Dell PowerEdge R510 Hardware Owner's Manual

Installing Memory Modules Damage due to servicing that is not authorized by Dell is not covered by your warranty. Regards, Dan So, there you have it. Expansion Card Installation Guidelines. Ensure that DIMMs are installed in a supported configuration. Page 6 Disconnect the display module cable from the control panel board.

unsupported memory configuration dimm mismatch across slots detected r710

Dell PowerEdge R710 Manual

See "Removing the Front Bezel" on page If you are not replacing the hard drive, remove the drive from the drive bracket see Figure and insert the empty bracket back into the drive bay. See "Closing the System" on page Disconnect the system from the electrical outlet and peripherals. Removing and Installing the Cooling Shroud cooling shroud release tab Installing the Cooling Shroud 1 Align the holes on the cooling shroud with the alignment guides on the system fan.

To identify the expansion slots, see Figure Observe the following notes and guidelines regarding the expansion-card slots: See "Opening the System" on page See "Removing the Expansion Card Stabilizer" on page Keep this bracket in case you need to remove the expansion card.

The system contains four memory sockets, each two-socket set is organized into two channels. The first socket of each channel is marked with white release levers. See "Removing the Cooling Shroud" on page Never remove the heat sink from a processor unless you intend to remove the processor. The heat sink is necessary to maintain proper thermal conditions. Rotate the lever 90 degrees upward until the processor is released from the socket.

Be careful not to bend any of the pins on the ZIF socket when removing the processor. Bending the pins can permanently damage the system board. Press the battery straight down into the socket until it snaps into place. Removing the Power Supply power supply cable clip Installing the Power Supply 1 Attach the cable clip to the new power supply.

Removing the Link Bracket Lock link bracket lock 6 Remove the mounting screw holding the control panel assembly to the front chassis. Do not pull on the cable to unseat the connector. The processor and heat sink can become extremely hot. Allow sufficient time for the processor and heat sink to cool before handling. See "Removing the Processor" on page Do not lift the system board by grasping a memory module, processor, or other components.

Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. See "Using Online Diagnostics" on page If the tests run successfully, the problem is not related to video hardware. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help" on page Troubleshooting a Tape Backup Unit 1 Try using a different tape cartridge.

See your tape drive documentation for more information about device drivers. Embedded System Diagnostics Features The system diagnostics provides a series of menus and options for particular device groups or devices. Use the embedded system diagnostics to test only your system. Using this program with other systems may cause invalid results or error messages.

Using the Custom Test Options When you select Custom Test in the Main Menu window, the Customize window allows you to select the device s to be tested, select specific options for testing, and view the test results. Selecting Devices for Testing The left side of the Customize window lists devices that can be tested. Viewing Information and Results The following tabs in the Customize window provide information about the test and the test results: Jumpers and Connectors System Board Jumper For information on resetting the password jumper to disable a password, see "Disabling a Forgotten Password" on page System Board Connectors Figure System Board Jumpers and Connectors Table The password jumper enables these password features or disables them and clears any password s currently in use.

If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area.

Glossary A — Ampere s. AC — Alternating current. A standard interface for enabling the operating system to direct configuration and power management. ECC — Error checking and correction. EMI — Electromagnetic interference. ERA — Embedded remote access. ERA allows you to perform remote, or "out-of- band," server management on your network server using a remote access controller. ESD — Electrostatic discharge. ESM — Embedded server management.

FSB — Front-side bus. K — Kilo-; Kb — Kilobit s ; bits. KB — Kilobyte s ; bytes. Kbps — Kilobit s per second. KBps — Kilobyte s per second. KVM refers to a switch that allows selection of the system from which the video is displayed and for which the keyboard and mouse are used. A network architecture that enables remote network- attached storage devices to appear to a server to be locally attached. A standard interface between the system board and storage devices.

UPS — Uninterruptible power supply. A battery-powered unit that automatically supplies power to your system in the event of an electrical failure. Page of Go. Table of Contents Add to my manuals Add. Troubleshooting Troubleshooting Your System Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

Page 7 Cooling Fan Page 9 Getting Help Page 13 Item Indicator, Button, or Connector System health indicator Hard drive activity indicator USB connectors 2 Diagnostic indicator lights 4 Tape drive optional Optical drive optional Icon Description The system health indicator blinks amber when a system fault is detected.

Power Selection Power Selection The voltage selection switch on the back panel of the system allows you to select one of two primary voltage inputs. Diagnostic Indicator Code Diagnostic Lights The four diagnostic indicator lights on the system front panel display error codes during system startup.

Page 19 Code Causes Hard drive failure. System Messages System Messages System messages appear on the screen to notify you of a possible problem with the system.

Page 21 Message Alert! Page 22 Message Caution! Page 26 Message No boot device available. Page 28 Message Sector not found. Page 30 Message Timer chip counter 2 failed. Page 32 Message Warning! Installing the Cooling Shroud 1 Align the shroud using the center of the numbered fan bays as a guide. See "Closing the System" on page Removing or Installing a Hard-Drive Blank hard-drive blank Installing a Hard-Drive Blank Align the hard-drive blank with the drive bay and insert the blank into the drive bay until the release lever clicks into place.

When installing a hard drive, ensure that the adjacent drives are fully installed. Removing a Hard Drive From a Hard-Drive Carrier Remove the screws from the slide rails on the hard-drive carrier and separate the hard drive from the carrier.

Installing a Hard Drive Into a Hard-Drive Carrier 1 Insert the hard drive into the hard-drive carrier with the connector end of the drive at the back. Installing and Removing an Internal Hard Drive Bay internal hard drives 2 internal hard drive bay Installing System Components release latch support bracket Installing a Hard Drive Into a Hard-Drive Bay 1 Insert the hard drive into the internal hard-drive bay with the connector end of the drive at the back, until it is flush with the back of the hard-drive bay.

See "Opening the System" on page See "Removing the Cooling Shroud" on page Replacing a Cooling Fan 1 Align the fan module so that the side with the power cable faces toward the back of the system. See Figure and Figure Removing and Installing a Redundant Power Supply power supply velcro strap Installing a Redundant Power Supply 1 Verify that both power supplies are of the same type and have the same maximum output power.

The maximum output power shown in watts is listed on the power supply label. This section is applicable to systems with cabled hard drives only. The maximum memory that is supported on your system varies according to the types and sizes of memory modules being used: Table and Table show sample memory configurations that follow the appropriate memory guidelines stated in this section. The samples show identical memory-module configurations and their the physical and available memory totals.

The tables do not show mixed or quad-rank memory-module configurations, nor do they address the memory speed considerations of any configuration. Requires x4- or x8-based memory modules. Installing and Removing a Memory Module memory module alignment key 7 Align the memory module's edge connector with the alignment key of the memory module socket, and insert the memory module in the socket.

The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way. Handle each memory module only on either card edge, making sure not to touch the middle of the memory module. Installing or Removing an Expansion-Card Riser integrated storage controller slot expansion-card riser riser guide posts 2 Installing an Expansion-Card Riser 1 To install an expansion-card riser, align the riser guides with the riser guide posts on the system board.

Installing and Removing the Storage Controller Card storage connector storage controller card SAS data cable connector Installing System Components expansion-card riser storage controller card cable release lever blue. The heat sink and processor are hot to touch for some time after the system has been powered down. Allow the heat sink and processor to cool before handling them. Installing and Removing the Heat Sink heat sink heat-sink 10 Rotate the processor shield upward and out of the way.

Installing and Removing a Processor processor notch in processor ZIF socket processor shield socket key socket-release lever Installing System Components Replacing the System Battery system battery positive side of battery connector 4 If installed, remove the expansion card from the expansion-card slot. See "Removing an Expansion Card" on page See "Removing the Storage Controller Card" Do not pull on the cable to unseat the connector.

Doing so can damage the cable. Installing the SAS Backplane 1 Lower the backplane into the system, being careful to avoid damaging components on the face of the board. Removing and Installing the Power Distribution Board Eight—Hard-Drive System screws 4 power-interposer board power-distribution board Installing System Components power supply connector blue tab fan module cable connector Removing and Replacing the Power Distribution Board Twelve—Hard- Drive System screws 3 power-interposer board power-distribution board power supply connector blue tab fan module cable connector Installing System Components Do not lift the system board assembly by grasping a memory module, processor, or other components.

Installing the System Board 1 Unpack the new system board. See "Installing the Cooling Shroud" on page Troubleshooting the Video Subsystem 1 Check the system and power connections to the monitor. See "Using Online Diagnostics" on page If the tests run successfully, the problem is not related to video hardware. If the problem persists, replace the device. If all troubleshooting fails, see "Getting Help" See "Installing an Expansion Card" on page See "Running the System Diagnostics" on page If the test fails, the processor is faulty.

Dell Online Diagnostics is a suite of diagnostic programs, or test modules, that include diagnostic tests on chassis and storage components such as hard drives, physical memory, communications and printer ports, NICs, CMOS, and more. You cannot save the file to a hard drive. Jumpers and Connectors This section provides specific information about the system jumpers. It also provides some basic information on jumpers and switches and describes the connectors on the various boards in the system.

System Board Jumpers Figure shows the location of the configuration jumpers on the system board. System Board Connectors See Figure and Table for the location and description of the system board connectors. System Board Connectors Jumpers and Connectors If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options.

Availability varies by country and product, and some services may not be available in your area. Glossary A — Ampere s. AC — Alternating current. A standard interface for enabling the operating system to direct configuration and power management. ECC — Error checking and correction. EMI — Electromagnetic interference. ERA — Embedded remote access. ERA allows you to perform remote, or "out-of-band," server management on your network server using a remote access controller.

ESD — Electrostatic discharge. ESM — Embedded server management. IDE — Integrated drive electronics. A standard interface between the system board and storage devices. IP — Internet Protocol. IRQ — Interrupt request. A signal that data is about to be sent to or received by a peripheral device travels by an IRQ line to the processor. Each peripheral connection must be assigned an IRQ number. Two devices can share the same IRQ assignment, but you cannot operate both devices simultaneously.

Mb — Megabit s ; 1,, bits. MB — Megabyte s ; 1,, bytes. However, when referring to hard-drive capacity, the term is often rounded to mean 1,, bytes. Each partition can contain multiple logical drives. You must format each logical drive with the format command. The amount of video memory installed primarily influences the number of colors that a program can display with the appropriate video drivers and monitor capabilities.

POST accessing system features, 13 power indicators, 14, 26 power supplies indicators, 26 removing, , replacing, , power supply blank, processor installing, removing, See processor.

Dell, system closing, 89 opening, 87 system board connectors, installing, jumpers, removing, system cooling troubleshooting, system features accessing, 13 system messages, 42 system password, 76 system setup program boot settings, 67 embedded server management Page of Go. Table of Contents Add to my manuals Add. Troubleshooting Troubleshooting Your System Information update - intel xeon series processors 44 pages. Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc.

Page 7 System Memory Page 11 Getting Help About Your System The controller allows you to access utilities such as embedded system diagnostics. Back-panel Features And Indicators Drive-Status Indicator Pattern Blinks green two times per second Blinks green, amber, and off Blinks amber four times per second Blinks green slowly Steady green Blinks green three seconds, off three seconds, amber three seconds, and off three seconds. Page 28 Memory" on page Page 39 Code Text E Incorrect memory configuration.

Page 43 Message Alert! Page 44 Message Alert! Page 46 Message CPUs with different cache sizes detected. Page 48 Message Keyboard fuse has failed Local keyboard may not work because all user accessible USB ports are disabled.

Page 49 Message Memory set to minimum frequency. Page 50 Message No boot device available. Page 56 Message Unused memory detected. Page 57 Message Warning! Warning Messages Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task.

Page 77 1 Verify that Password Status is Unlocked. Using The Setup Password If an incorrect system password is entered, the system displays a message and prompts you to re-enter your password. Embedded System Management Setup Password" on page Installing System Components Damage due to servicing that is not authorized by Dell is not covered by your warranty.

Page 84 Figure Front Bezel optional Front Bezel Optional A lock on the bezel restricts access to the power button, optical drive, and hard drive s. Installing The Front Bezel You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Page 88 Figure Closing The System Figure Cooling Shroud You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

Installing A Hard-drive Blank Figure Removing And Installing Figure Removing A Hard Drive From A Hard-drive Carrier 4 With the lever on the hard drive carrier open, slide the hard drive into the drive bay until the carrier contacts the backplane. Installing A Hard Drive Into A Hard-drive Carrier You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team.

Installing the Cable Retention Bracket. Expansion Cards and Expansion-Card Risers. Expansion Card Installation Guidelines. Installing an Expansion Card. Removing or Installing an Expansion Card. Removing Expansion-Card Riser 1. Replacing Expansion-Card Riser 1. Removing and Replacing Expansion-Card Riser 1. Removing Expansion-Card Riser 2. Replacing Expansion-Card Riser 2. Removing and Replacing Expansion-Card Riser 2.

Removing and Replacing the Riser 2 Board. General Memory Module Installation Guidelines. Optimizer Independent Channel Mode. Installing and Removing a Memory Module. Installing and Removing the Heat Sink. Installing and Removing a Processor. Replacing the System Battery. Removing the Control Panel Display Module. Installing the Control Panel Display Module. Removing and Installing the Control Panel. Removing the Control Panel Board.

Installing the Control Panel Board. Troubleshooting System Startup Failure. Troubleshooting the Video Subsystem. Troubleshooting a USB Device. Troubleshooting a Wet System. Troubleshooting a Damaged System. Troubleshooting the System Battery. Troubleshooting System Cooling Problems. Troubleshooting an Internal SD Card. Troubleshooting an Optical Drive. Troubleshooting a Tape Backup Unit. Troubleshooting a Hard Drive. Troubleshooting a Storage Controller.

Troubleshooting the Processor s. Running the System Diagnostics. When to Use the System Diagnostics. System Diagnostics Testing Options.

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